Privacy Policy
Your trust is our utmost priority. Learn how The Baker Bro handles, respects, and protects your personal information.
Last Updated: October 2026 • Compliant with Indian Digital Data Protection Norms
Information We Collect
When you interact with our digital menu, submit custom cake requests, or place orders via WhatsApp, we may collect the following details strictly necessary to fulfill your order:
• Contact Details: Customer name, mobile phone number, and delivery address.
• Order Customization Details: Flavor preferences, dietary instructions (e.g. 100% eggless, extra spicy), custom cake messaging, and event delivery dates.
• Technical & Browser Data: Anonymous browsing metrics such as device type and preferred brand view (Burger Bro vs. Baker Bro) stored locally in your browser for a seamless user experience.
How We Use Your Information
Your details are used solely for the following legitimate service purposes:
• Preparing, baking, packaging, and dispatching your food orders accurately.
• Communicating delivery status, delivery partner location, and payment confirmations via WhatsApp or phone call.
• Maintaining your custom order requests, cake weight specifications, and anniversary/birthday reminder preferences if requested.
• We never sell, rent, or trade your personal information to third-party marketing companies.
WhatsApp & External Communication
Our website facilitates direct, private communication between you and our kitchen captains using WhatsApp. When you click on WhatsApp order buttons, you are transferred to WhatsApp's end-to-end encrypted messaging service, governed by Meta's privacy policy. We only maintain chat records needed to execute your culinary order.
Cookies & Local Storage
We use minimal browser localStorage only to remember your current shopping cart items and your preferred site tab (The Baker Bro) so that your preferences are not lost when you refresh or navigate across pages. We do not use third-party tracking or advertising cookies.
Data Security & Storage
We implement industry-standard encryption, SSL/TLS protocols, and operational controls to safeguard your data. Any delivery partner only receives the minimum necessary information (customer name, delivery address, and contact number) required to complete the delivery.
Your Privacy Rights & Contact
You have the right to request access to any personal information we hold or ask us to delete your delivery records at any time. For privacy inquiries or requests, contact our privacy officer: